Terms of Service

These Terms of Service (“Terms”) constitute a legally binding agreement between you and Zero-8 Solutions LLC (“we,” “our,” or “us”) governing your access to and use of Zero-8 OS (“the Platform”), accessible at os.zero-8.io. By creating an account or using the Platform, you agree to be bound by these Terms.

If you are using the Platform on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

Zero-8 OS is an AI-powered business operating system that connects to your third-party accounts (including Google Gmail and Google Calendar and other integrations as added over time) to provide features including a daily Morning Brief, Lead Pipeline management, and AI Agents that assist with business operations. Features may be added, modified, or removed over time as the platform evolves.

You must be at least 18 years old and capable of forming a binding contract to use the Platform. The Platform is intended for business use by small business owners, founders, and operators.

You must provide accurate and complete information when creating your account. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at support@zero-8.io if you suspect unauthorized access.

We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

The Platform integrates with third-party services including Google Workspace and others as added over time. By connecting a third-party account, you:

• Authorize Zero-8 OS to access your data from that service as described in our Privacy Policy
• Confirm that you have the right to grant such access
• Acknowledge that your use of third-party services is also governed by that service's own terms and privacy policies

We are not responsible for the availability, accuracy, or actions of third-party services. Disconnection of a third-party integration may limit or disable certain Platform features.

You agree to use the Platform only for lawful business purposes and in accordance with these Terms. You may not:

• Use the Platform to violate any applicable law or regulation
• Attempt to gain unauthorized access to any part of the Platform or its infrastructure
• Use the Platform to transmit spam, malware, or other harmful content
• Reverse engineer, decompile, or attempt to extract the source code of the Platform
• Resell or sublicense access to the Platform without written permission
• Use the Platform in a way that could damage, disable, or impair the service for other users

Zero-8 OS uses artificial intelligence to generate content including but not limited to email drafts, summaries, and recommendations. You acknowledge that:

• AI-generated content may contain errors, omissions, or inaccuracies
• You are responsible for reviewing all AI-generated content before acting on it or sending it to third parties
• We do not guarantee the accuracy, completeness, or fitness for purpose of any AI-generated output
• AI-generated drafts are suggestions only — you retain full control and responsibility over communications sent from your accounts

Your use of the Platform is also governed by our Privacy Policy, incorporated into these Terms by reference. By using the Platform you consent to our data practices as described in the Privacy Policy.

The Platform, including its design, features, code, and content, is owned by Zero-8 Solutions LLC and protected by applicable intellectual property laws. These Terms do not grant you any ownership rights in the Platform.

You retain full ownership of your data. By connecting your accounts and using the Platform, you grant us a limited license to access and process your data solely as necessary to provide the service.

We treat your business data as confidential. We do not share your data with other users or organizations. Our team members access customer data only as necessary to provide support or maintain the platform, and only in accordance with our Privacy Policy.

The Platform is provided “as is” and “as available” without warranties of any kind, express or implied. We do not warrant that the Platform will be uninterrupted, error-free, or completely secure. Your use of the Platform is at your own risk.

We do not warrant that AI-generated content, summaries, or recommendations are accurate or suitable for any particular purpose. You are solely responsible for decisions made based on Platform outputs.

To the maximum extent permitted by applicable law, Zero-8 Solutions LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising from these Terms shall not exceed the amount you paid us in the three months preceding the claim.

You agree to indemnify and hold harmless Zero-8 Solutions LLC, its officers, employees, and agents from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your use of the Platform, your violation of these Terms, or your violation of any third party's rights.

We reserve the right to modify, suspend, or discontinue any part of the Platform at any time. We will provide reasonable notice of material changes. Continued use of the Platform after such notice constitutes acceptance of the changes.

We may suspend or terminate your account at any time for violation of these Terms, non-payment, or conduct that we determine is harmful to other users or to the Platform. You may terminate your account at any time by cancelling your subscription and contacting us at support@zero-8.io.

Upon termination, your right to use the Platform ceases immediately. We will retain your data for 30 days following termination to allow for account recovery, after which it is permanently deleted.

These Terms are governed by the laws of the State of California, without regard to its conflict of law provisions. Any dispute arising under these Terms shall be resolved in the state or federal courts located in Redding, California, and you consent to the personal jurisdiction of those courts.

Before initiating any legal action, you agree to contact us at support@zero-8.io and attempt to resolve the dispute informally for a period of 30 days.

We may update these Terms from time to time. We will notify you of material changes by email or through the Platform at least 14 days before the change takes effect. Continued use after the effective date constitutes acceptance.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Zero-8 Solutions LLC regarding the Platform and supersede all prior agreements relating to the same subject matter.

For questions about these Terms, contact us at:

Zero-8 Solutions LLC
Redding, California
support@zero-8.io